Privacy & Policy

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Privacy & Policy

Privacy & Policy for Airport Transfer 365

. Information Collection

We collect personal details such as name, contact number, email address, pickup and drop-off locations, and payment information to facilitate seamless bookings and communication.

. Data Usage

Your information is used exclusively for providing our services, processing payments, confirming reservations, and improving your customer experience.

. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. Data may only be shared with trusted partners necessary for operational support (e.g., payment gateways) under strict confidentiality.

. Payment Security

All transactions are processed using secure, encrypted platforms. We do not store your credit/debit card details on our servers.

. Cookies and Tracking

Our website may use cookies to enhance user experience and track website traffic. You may choose to disable cookies via your browser settings.

. Communication Consent

By using our services, you agree to receive communication related to bookings, promotions, or updates. You may opt out of promotional messages at any time.

. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined, including for legal, accounting, or reporting obligations.

. "What is your cancellation policy"

First hour after plane’s actual landing time is totally FREE. No surcharges at all. Waiting time after the first free hour will be charged at £30/hr pro rata regardless of the reason. Waiting time for all other non-airport pick-ups will be charged at £30/hr pro rata after 10 minutes of the scheduled pick up time. If no contact is made after the above waiting times, then the bookings will be treated as no-show and no refund will be provided.

. User Rights

You have the right to request access, correction, or deletion of your personal information by contacting us directly.

. International Transfers

If your data is transferred or processed outside your country, we ensure adequate protection in compliance with applicable data privacy laws.

. Policy Updates

We reserve the right to update this Privacy Policy. All changes will be posted on our website, and material changes will be communicated directly to users where applicable.

. Service Feedback

We may collect ratings, reviews, or feedback related to your experience to help improve our services. Feedback may be used for internal assessment and, with your consent, for marketing purposes.

. Geolocation Data

For location-based service accuracy, we may collect real-time geolocation data through our booking platform or app (if applicable). This data is used strictly to enhance service efficiency and is not shared without your consent.

. Data Breach Protocol

In the unlikely event of a data breach, we will notify affected users promptly and take all necessary steps to mitigate the impact, in accordance with applicable legal requirements.

. free cancellation

. Contact Information

If you have any questions or concerns regarding our Privacy & Policy, please contact us at:
📧 info@airport-transfers365.co.uk
📞 [+447435055553]

Secure your reservation ahead of time to guarantee availability.

Booking early ensures you get the time and service you prefer, especially during busy travel periods. Reserve in advance to avoid last-minute stress and enjoy a seamless experience with Airport Transfer 365.