FAQS
FAQS
Ask Us Questions
Please contact us on info@airport-transfers365.co.uk if an answer to your question is not listed below.
What is Airport Transfer365?
Airport Transfer365 is a premium transport service offering luxury airport transfers, business travel, and private hire with 24/7 availability.
Where is Airport Transfer365 based?
We are based in London and serve surrounding cities with reliable, first-class transfer services.
What makes Airport Transfer365 a luxury service?
We provide high-end vehicles, trained professional drivers, and personalized service for a truly upscale experience.
Is Airport Transfer365 available 24/7?
Yes, we operate 24 hours a day, 7 days a week, including holidays.
Can I schedule a ride in advance?
Absolutely. You can pre-book your journey with us at any time using our online booking system or by phone.
How do I book a transfer with Airport Transfer365?
You can book through our website, by phone, or via email. Our booking system is quick, easy, and secure.
Do I need to pay in advance?
We offer flexible payment options, including advance payments and secure pay-on-arrival options.
What forms of payment are accepted?
We accept all major credit cards, debit cards, and digital wallets.
Are your prices fixed or metered?
We offer transparent fixed pricing for all pre-booked journeys—no surge pricing or hidden fees.
Do you offer discounts for round-trip bookings?
Yes, return or multi-leg journeys are eligible for special pricing. Contact us for a custom quote.
Do you provide airport pickup and drop-off?
Yes, we specialize in timely and efficient airport pickups and drop-offs across Uk
Can you track my flight for delays?
Yes, we monitor your flight in real time to ensure we’re there when you arrive, even if your flight is delayed.
Where will I meet the driver at the airport?
Your driver will meet you at the designated arrivals area with a name sign or as per your instructions.
Do you provide service to all airports in the region?
Yes, we offer transfers to and from all regional airports, private terminals, and FBOs.
Is there a waiting charge for airport pickups?
We offer complimentary wait time for airport pickups. Additional time may incur a small fee.
What types of vehicles are in your fleet?
Our fleet includes luxury sedans, SUVs, MPVs, and executive vans—all impeccably maintained and fully equipped.
Are your vehicles clean and sanitized?
Yes, every vehicle is professionally cleaned and sanitized before each trip to ensure your comfort and safety.
Can I request a specific vehicle type?
Yes, vehicle selection is available during booking based on your preferences and availability.
Do your vehicles have Wi-Fi and charging ports?
All of our vehicles are equipped with onboard Wi-Fi, phone chargers, and bottled water for your convenience.
Do you offer child seats?
Yes, child and booster seats are available upon request when booking.
Are your drivers licensed and trained?
Yes, all our drivers are fully licensed, professionally trained, and committed to delivering exceptional service.
Do your drivers help with luggage?
Absolutely. Our drivers assist with your luggage at both pickup and drop-off locations.
Can I make special requests for the journey?
Yes, whether it’s music preferences, temperature control, or a quiet ride, we’ll do our best to accommodate your needs.
Do you offer hourly or full-day hire?
Yes, you can book our luxury service by the hour or for full-day use—perfect for events, business trips, or city tours.
Is your service suitable for business travelers?
Yes, we are trusted by corporate clients for punctual, discreet, and high-comfort travel.
Can I use Airport Transfer365 for weddings or special events?
Yes, we provide tailored transport solutions for weddings, parties, galas, and more—making your day as seamless as possible.