FAQS
FAQS
Ask Us Questions
Please contact us on info@airport-transfers365.co.uk if an answer to your question is not listed below.
What is Airport Transfer365?
Airport Transfer365 is a premium transport service offering luxury airport transfers, business travel, and private hire with 24/7 availability.
Where is Airport Transfer365 based?
We are based in Manchester and serve surrounding cities with reliable, first-class transfer services.
What makes Airport Transfer365 a luxury service?
We provide high-end vehicles, trained professional drivers, and personalized service for a truly upscale experience.
Is Airport Transfer365 available 24/7?
Yes, we operate 24 hours a day, 7 days a week, including holidays.
Can I schedule a ride in advance?
Absolutely. You can pre-book your journey with us at any time using our online booking system or by phone.
How do I book a transfer with Airport Transfer365?
You can book through our website, by phone, or via email. Our booking system is quick, easy, and secure.
Do I need to pay in advance?
We offer flexible payment options, including advance payments and secure pay-on-arrival options.
What forms of payment are accepted?
We accept all major credit cards, debit cards, and digital wallets.
Are your prices fixed or metered?
We offer transparent fixed pricing for all pre-booked journeys—no surge pricing or hidden fees.
Do you offer discounts for round-trip bookings?
Yes, return or multi-leg journeys are eligible for special pricing. Contact us for a custom quote.
Do you provide airport pickup and drop-off?
Yes, we specialize in timely and efficient airport pickups and drop-offs across Uk
Can you track my flight for delays?
Yes, we monitor your flight in real time to ensure we’re there when you arrive, even if your flight is delayed.
Where will I meet the driver at the airport?
Your driver will meet you at the designated arrivals area with a name sign or as per your instructions.
Will I be charged if my flight is delayed?
No, Airport transfers 365 will not charge you any extra if your flight is delayed. We always check your arrival time before we dispatch your driver.
How can I change my booking?
Via email or telephone only.
Where do I meet my driver when I land at the airport, port or train station?
If you have selected the Meet & Greet service, your driver will be waiting for you in the arrivals area by the airport information desk, holding a ‘meet & greet’ board with your name clearly written on it. Normal Kerbside Pick up at any terminal at Mancheter airport is no longer allowed. Please ensure that the mobile number you gave us during booking is switched on. We will try and contact you if we have any difficulty finding you. Please take a note of our phone number which is sent in the booking confirmation email so you can ring us should you need to.
Do you provide service to all airports in the region?
Yes, we offer transfers to and from all regional airports, private terminals, and FBOs.
Is there a waiting charge for airport pickups?
We offer complimentary wait time for airport pickups. Additional time may incur a small fee.
What types of vehicles are in your fleet?
Our fleet includes luxury sedans, SUVs, MPVs, and executive vans—all impeccably maintained and fully equipped.
Are your vehicles clean and sanitized?
Yes, every vehicle is professionally cleaned and sanitized before each trip to ensure your comfort and safety.
Can I request a specific vehicle type?
Yes, vehicle selection is available during booking based on your preferences and availability.
Do your vehicles have Wi-Fi and charging ports?
All of our vehicles are equipped with onboard Wi-Fi, phone chargers, and bottled water for your convenience.
Do you offer child seats?
Yes, child and booster seats are available upon request when booking.
Are your drivers licensed and trained?
Yes, all our drivers are fully licensed, professionally trained, and committed to delivering exceptional service.
Do your drivers help with luggage?
Absolutely. Our drivers assist with your luggage at both pickup and drop-off locations.
Can I make special requests for the journey?
Yes, whether it’s music preferences, temperature control, or a quiet ride, we’ll do our best to accommodate your needs.
Do you offer hourly or full-day hire?
Yes, you can book our luxury service by the hour or for full-day use—perfect for events, business trips, or city tours.
Is your service suitable for business travelers?
Yes, we are trusted by corporate clients for punctual, discreet, and high-comfort travel.
Can I use Airport Transfer365 for weddings or special events?
Yes, we provide tailored transport solutions for weddings, parties, galas, and more—making your day as seamless as possible.
When do I need to be at the airport by?
You must book your airport transfer in accordance with check in times and guidelines provided by your relevant airline. We won’t be liable for any costs incurred due to the client not allowing enough time to travel.
How much time do I need to leave from my flight landing to booking a taxi?
This time can vary quiet a lot depending on airport and time of day. We recommend you book for 30 to 45 mins after you land but that you also give us your flight number. Our experienced drivers will know roughly how long you need to come out of the terminal.
How can I submit a question?
You can ask us any question in contact us section or email us info@airport-transfers365.co.uk